Monitoring, Testing and the Exchange of Information
Introductory
In this section, the rules and regulations pertaining to the monitoring and testing of CEG’s sublicensed gaming websites are discussed, as well as pertaining to the exchange of information between the Operator and CEG.
Entitlement to Non-Personal Data
CEG is entitled to all information it deems necessary to monitor and test the Operation, as long as it is Non-Personal Data. CEG shall on a frequent periodical basis, the frequency to be determined by CEG, monitor and test the B2C Services regarding the Domains, Aliases, Websites and Database, offered by the Operator to the End User. CEG shall establish whether the B2C services rendered by the Operator are in compliance with the General Standards and Policies and are furthermore in accordance with the Standards of Responsible Gaming, fairness and transparency, with reference to articles 3 and 4 of CEG’s General Terms and Conditions.
CEG shall set and make available on a yearly basis, mandatory testing methodologies, at the expense of the Operator, in order to verify that the Operation is compliant with all said standards Testing shall furthermore include the reliability of random number generator technologies and methodologies in use as well as the reliability of the infrastructure of the Operator.
The Operator shall provide all Non-Personal Data that CEG deems necessary for the execution of its tasks, to be determined at the sole discretion of CEG and within a reasonable time period. The Operator is required to provide CEG with all data as referenced in articles 21 and 22 of the Ordinance.
Session Data
The Operator shall provide all Non-Personal Data that CEG deems necessary for the execution of its tasks, to be determined at the sole discretion of CEG and within a reasonable time period. The Operator is required to provide CEG with all data as referenced in articles 21 and 22 of the Ordinance.
Session Data
CEG may offer additional B2B Services to the Operator pertaining to the management and control of Non-Personal Data. The Operator is obliged to timely and in full pay any fees due. The Operator shall never be entitled to any special circumstances, allowing for delay or refund of the said payment. CEG shall be allowed to hire a Third Party to assist in the rendering of any B2B Services, costs borne by the Operator, provided that:
(i) the said assistance is relevant for compliance purposes;
(ii) a proper service agreement including a pledge of non-disclosure agreement is in place; and
(iii) the Third Party is of a good standing.
The Operator is obliged to immediately however not later than one Business Day report an Incident to CEG in any of the following events:
(a) the Operator has been liquidated or adjudicated bankrupt, has been granted a moratorium of payments or has made any arrangement or composition with its or his creditors, or any of such event have become imminent.
(b) any Change of Control that has remained unreported;
(c) any Key Individual is indicted or convicted of any criminal offense or has been indicted or convicted in the past, not exceeding a statutory limit of ten (10) years prior to the undersigning of the Agreement;
(d) a Material Breach transpires that has remained unreported and, or unresolved;
(e) the Operator has not rendered B2C Services for ninety (90) consecutive Calendar Days.
The Operator that has been granted Dormancy Status shall be exempt from its testing obligations as meant in this section, however it is not exempt from obligations pertaining to the proper management of and control over its Session Data as well as Non-Personal Data.