Infrastructure and Disaster Recovery

Introductory

In this section, the rules and regulations pertaining to the technical infrastructure of CEGs gaming websites as well as means of disaster recovery are discussed.

Responsibility to maintain a proper technical infrastructure

The Operator is required to take care of its technical Infrastructure and is furthermore required to have sufficient redundancy measures in place. Parties agree that the Operator shall be solely responsible for any technical issues in connection with its B2C Services.

Obligation to keep CEG updated

The Operator is obliged to provide CEG with an actual overview of its technical Infrastructure and keep such overview updated at all times. The overview should reflect that the Operation meets the standards of Good Industry Practice, such as, however not limited to adequate backup as well as disaster recovery (hereinafter: “Disaster Recovery”) procedures. CEG may furthermore instruct the Operator to include specific information in the said overview.

Requirement to report incidents pertaining to the technical infrastructure

The Operator is required to file an Incident Report as referenced if an event transpires that is not in line with Good Industry Practice and furthermore has the potential to disrupt operational processes, such as, however not limited to a substantial Defect in the operation of the Website, misuse or unauthorized use of software, or any breach of regulations aimed at the protection of Personal Data.

Audit

The Aggregator has the option to, at all times, Audit the technical infrastructure of the Operator if it finds indications that the Operator is not in compliance with the said technical requirements. Costs of the said Audit shall be borne by the Operator.

No special conditions in the event of dormancy

The Operator that has been granted Dormancy Status as referenced in Article A.7.10., shall not be exempt from any of its obligations deriving from Article A.5. and shall therefore remain fully responsible for the Operation during the time of dormancy.