Services Licensing Ezone Support Contacts

Secure physical access to your equipment Maintain & manage your own equipment and applications 24/7x365 at our Government facilities. We provide onsite clients with controlled access to our facility at no charge!

Online Monitoring & Usage Statistics Customers can rest assured their hardware is running optimally. Our online monitoring & alerting system provides enterprise level network monitoring from local & several geographic points to ensure you are achieving the highest possible service level. We also provide to you, availability & bandwidth usage stats

Online Accounts and Billing Need to review your billing details, edit your company contact information, review a past Invoice or adjust your service package? We provide our clients with these online features and more. Our qualified team of account administrators are available to assist you with all related issues

Not just an extra set of hands Unlike other data centers who simply fill a position with a set of hands, our engineers have the level of expertise and experience necessary to handle all your IT needs competently and efficiently


Our Support Services Commitment We are committed to you and your support needs. Your total satisfaction is extremely important to us and your approval is one of the most important indications that we have done our job right. Our team is working diligently to ensure our services meet all of your expectations

One Level of Support Services for All Clients Whether you are a small or large company, we offer the same top level of professional support services to all our clients. We do not believe clients should have to choose a lower or higher level support package, we only provide top level support services to our clients. We provide at no charge 5hrs/mo. free support services to all clients.

24/7 Mission Critical Support Our expert technical support staff welcomes the chance to assist you. We're available 24/7 to handle your support queries via our very easy to use Helpdesk ticketing system, ensuring you receive fast, reliable and incident tracking support. Our team is also at your assistance via Chat, Phone and SMS

Need hardware? We can help! We offer all major lines including APC, Cisco, Dell, HP, IBM, Radware, etc. We also provide complete parts & warranty replacement services saving you the frustration and time. Inquire about special pricing options.

Need Protection? Radware MSS Solution We offer Multi-Layer, Multi-Gigabit application, network and infrastructure protection against viruses, worms, Trojans and DDoS attacks. We provide a unique combination of secure products & services combined with an advanced architecture design to offer you full protection for your online business

Account & Technical Support Assistance

Consider This!
It is 3:00 AM, do you know if your site is up? You don't have the staff to monitor your servers and network devices 24 hours a day, 365 days a year. You need to know if your hardware is running at all time. Don't worry, We can provide complete 24x7 monitoring services available online

Protecting your assets is our priority We maintain fully equipped, state-of-the-art infrastructure, including independent secure networks, staged backup systems, physical separation and support levels based on SLA

Support Service NOC All clients have direct access to our support staff NOC 24/7/365. We provide our clients with personal, world class support, offering the latest technologies and expert assistance allowing our clients to successfully grow their businesses

Our services deliver consistent and predictable results It is only when you have complete trust in your hosting provider to ensure that your products are up and running smoothly that you can concentrate on other important aspects of your business.